Privacy Policy

1. Data Controller

• Website: https://nevagamepress.com
• Data Controller / Owner: José Manuel Neva Bejarano (Neva Game Press)
• Tax ID / NIF / CIF: 53581799X
• Address: Avd. de la Democracia 33
• Contact Email: info@nevagamepress.com

2. What Personal Data We Collect and Why
We collect personal information to provide our services, process orders, and improve user experience:

• Order and Checkout Data: When you purchase products from our store, we collect your name, email address, billing address, shipping address, and phone number to process and deliver your order.
• Payment Processing: Payment transactions are handled securely through third-party payment gateways, including PayPal. We do not store or have access to your full credit card or bank details on our servers.
• Newsletter & Subscription Forms: If you opt-in to our newsletter or subscription forms, your email address is collected and managed via Omnisend to send you store updates and promotions. You can unsubscribe at any time using the link at the bottom of any email.
• Website Analytics: We use Google Analytics and Jetpack to collect anonymized browsing statistics (such as pages visited and traffic sources) to understand how visitors interact with our site. This tracking only runs if you consent via our cookie banner.
• Comments and Forms: When visitors leave comments or contact us through site forms, we collect the data shown in the form, alongside the visitor’s IP address and browser string to assist in spam detection.

3. Legal Basis for Processing Data We process your personal data under the following legal bases:

• Performance of a Contract: Processing is necessary to fulfill orders and service requests placed on our store.
• User Consent: For newsletter marketing, cookies, and non-essential analytical tracking.
• Legitimate Interests: For fraud prevention, technical security, and operational improvements.

4. Data Sharing and Third-Party Services We do not sell or trade your personal information. We only share necessary data with trusted service providers who help us operate our store:

• Payment Gateways: PayPal (for secure checkout processing).
• Email Marketing: Omnisend (for automated email campaigns and forms).
• Analytics & Hosting: Google Analytics, Jetpack / Automattic, and Cloudflare (for site security and traffic measurements).

5. Data Retention

• Order and transaction data are retained for as long as necessary to comply with tax, legal, and accounting obligations.
• Marketing subscriber data is kept until you opt out or request deletion.

6. Your Rights under GDPR If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification (to correct inaccurate data).
• The right to object to or restrict processing.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at info@nevagamepress.com. You also have the right to lodge a complaint with a data protection authority (such as the Spanish Data Protection Agency – AEPD).